Promtek Ltd
November 26, 2021
Riversdale, South Africa
Job Type
Job Category
Equipment manufacturing and maintenance, Technical sales, Technical support, extension
Accept Terms and Conditions


Promtek is a leading company in weighing, control and process management, providing weighing and blending solutions for a variety of industries, is recruiting a Field Sales and Service Engineer. They are a team of talented and dedicated engineers capable of developing 'instant' systems for companies' manufacturing problems.  Their solutions suit any kind of weighing, blending or batch manufacturing operation, of any size or complexity. Production reporting and analysis are their speciality, and they can feed data into any business or MRP system with an import facility.

if you would like to be part of their journey, they are seeking a talented and capable individual on a full-time basis.

Reporting to the Engineering Team Leader, South Africa, the main duties will be:
● Arrangement of calibration appointments with clients.
● Calibration of batching scales, platform scales and liquid flowmeters.
● Completion of calibration certificates and issuing certificates to clients.
Remote and phone support:
● Assistance with on-site and remote breakdowns.
● Working with clients to carry out online fault-finding via team viewer or VPN.
● Providing clients with first-line support.
● Providing clients with 24 hours remote and on-site support.
● Providing Sales colleagues with all information required for a quote to be generated, within
client service level agreements.
● Visiting new and current clients to establish where improvements might be made.
● Working closely with software engineers to help fulfil client requirements.
● Setting up on-site Promtek hardware for clients.
● Providing on-site systems training.

Salary will depend on qualifications, skills and experience.




Only registered members can apply for jobs.