Senior Accounts Manager: Agri Products

About the Role

Ingrain is seeking a highly motivated and commercially focused Senior Accounts Manager: Agri Products to drive profitable sales growth and strengthen strategic customer relationships within the animal feed industry. The successful candidate will be responsible for maximizing revenue, managing key accounts, providing technical support to customers, and contributing to strategic market development initiatives.

Key Performance Indicators:

Sales and Commercial Management

• Drive profitable sales of Agri products, including Gluten 20 and Gluten 60.
• Develop and execute customer-specific sales strategies.
• Negotiate customer contracts, pricing agreements, and quarterly volume commitments.
• Maximize product value while protecting market share and customer relationships.
• Monitor sales volumes, revenue performance, and business opportunities.

Customer Relationship Management

• Build and maintain strategic partnerships with customers.
• Understand customer requirements and provide tailored solutions.
• Resolve customer complaints, quality concerns, service issues, and billing queries.
• Engage with all levels of customer management to improve service delivery and product performance.

Technical Support and Industry Expertise

• Provide expert advice on animal nutrition and feed formulation.
• Assist customers with ration formulation utilizing Agri products.
• Interpret least-cost formulation models to determine market value and pricing strategies.
• Support management with technical and market insights

Industry Representation and Networking

• Represent the company at AFMA technical committee meetings and industry conferences.
• Participate in industry initiatives and projects.
• Build networks with customers, nutritional consultants, traders, and suppliers.

Compliance and Governance

• Ensure compliance with applicable legislation and regulations.
• Maintain properly executed customer contracts and audit-ready documentation.
• Adherence to company policies and ethical business practices

Minimum Requirements

Qualifications

• BSc (Agric) or equivalent qualification in Animal Science, Animal Nutrition or related field.

Experience

• Minimum 3 years' experience in Agricultural Animal Nutrition.
• Commercial or sales experience within the agricultural industry will be advantageous.

Knowledge and Skills

• Advanced knowledge of Animal Nutrition.
• Advanced understanding of Linear Least-Cost Formulation Models.
• Knowledge of Feed Formulation principles.
• Sales and marketing capability within a technical environment.
• Strong negotiation, analytical, and problem-solving skills.
• Proficiency in Microsoft Office.
• Valid Code B Driver's License.

Preferred Requirements

• MSc (Agric) in Animal Science/Nutrition.
• Registration with SACNASP.
• Membership of the South African Society of Animal Science (SASAS).

Key Competencies

• Customer Focus
• Accountability
• Relationship Building
• Business & Financial Acumen
• Critical Thinking
• Operational Excellence
• Team Leadership
• Attention to Detail
• Integrity and Professionalism

Closing date: 31 August 2026